Not resolved

This company is the absolute worst. They lied to us over and over.

They quoted us $4900 and when they showed up they told us it would be $11.000 or they were leaving. We had to be out of the house in two days. There were two guys to load and wrap everything. They picked it up on June 28 and told us it would be delivered on July 3.

It was delivered on August 1. They took it right to a storage facility in Missouri. I tried to get someone to answer phone calls and they never returned a call. We were panicking thinking they had stolen everything.

After 100s of calls to dispatch and threatening with a lawyer we got a human to answer. In the small print it says they have up to 30 BUSINESS days to deliver. They failed to tell us this. When our things finally arrived in Florida by another company it arrived on a 20 foot rental truck.

They tried to give us another persons belongings too. They said here take it. We refused. We had multiple broken pieces of furniture and dishes and they went through our stuff .

We are noticing many things are missing. I packed our things myself and they were tight and to the very top of every box. When we received the boxes many had been picked through and things removed. We are still noticing things missing.

Spare yourselves the headache and go with a reputable company. It will probably cost you what this company will eventually charge you anyway.

Product or Service Mentioned: Franklin Van Lines Long Distance Moving Service.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like